Community System of Care

Our Idea

Who are we?

A team of visionary Non-Profit organization
directors,community developers, and
logistic engineers working together to
restructure how a system of social services
works, how changes in conditions,
operations, and environment will result in
positive outcomes for families in need.

What are we offering?

A social services system, designed to improve access and referrals between social services that serve families in need.

This model is  built on meaningful partnerships, to create a broad coordinated network, providing integrated care for families’ whose needs require services from multiple agencies.

Who are we offering it to?

  • Center for Reducing
    Health Disparities
    Director
  • Director of Health and
    Human Services
    Agency

Why does that person care?

By being part of the system of care,  stakeholders will be able to refer clients to the agency that better fits the services the family needs, focusing on efforts to support community members, and social service agencies, while creating social change.

Our distinctive competencies

  1. Cultural competence, that is, structures that support capacity to function effectively in cross-cultural situations;
  2. Meaningful partnership with families and youth in structural decision making, design, and implementation;
  3. A cross-agency perspective, that is, structures that operate in a non-categorical fashion.
  4. Emphasizes early identification and intervention.

The substitutes & alternatives

  • Work in silos
  • Provide services to community members,even if organizational capacity lacks within the organization
  • Not collaborate

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Our Pitch

Community System of Care Pretendotype

The Key Personas and the Value They See

Our first key persona

Our first key persona is Danyte M.,Prevention and Planning Manager at the County.

They care because the local board efforts from this system will be incumbent to the County’s goals.

Our promise to them is to align the local board efforts, with the County’s initiative, decreasing the possibility of duplicating efforts towards the same goal.

Our second key persona

Our second key person is Nick M. Director, Health and Human Services Agency

They care because having an integrated array of community services, ensures an effective early access to care.

Our promise to them is to reduce bureaucratic barriers to access health and human services.

Our third key persona

Our third key person is Sally F., Community Services Program Director

They care because implementing cross-referrals to partner agencies, and contributing to the other organizations goals, increases the possibilities of funding, contributing to the sustainability of the elements present in the system.

Our promise to them is  monitor referrals to ensure quality improvement.

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Your feedback and ideas

Feedback on our idea and your assessment of it are incredibly important. Please provide yours below.

Giving feedback and making an assessment are pretty straightforward, but make sure you know how it's done »

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Geometry and Topology

Infinite-dimensional spaces are widely used in geometry and topology, particularly as classifying spaces, such as Eilenberg−MacLane spaces. Common examples are the infinite-dimensional complex projective space K(Z,2) and the infinite-dimensional real projective space

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17 Comments

  1. Customer (C)

    4

    Value proposition (VP)

    3

    Substitutes & alternatives (SA)

    3.5

    People (P) on the team

    4

    Offering (O)

    4.5

    Distinctive competencies (DC)

    3.5

    What is a non-profit director? maybe explain more who that is and what community developers really are, I personally do not have a clue because of my personal lack of experience. I suggest putting more detail on who the team is. My take away is that your are providing a service to needed families through other service agencies, but it isn’t clear to me what type of services they are, is it money, childcare, seniority care, not sure. The pitch video seems to suggest that you are asking for help, that you are reaching out to the public to get them involved in this program, so now I am slightly confused, however, as mentioned this might be because of my lack of non-profit knowledge, although this is good example as there probably will be more people with this knowledge gap.

  2. Customer (C)

    8.4

    Value proposition (VP)

    9.1

    Substitutes & alternatives (SA)

    8.4

    People (P) on the team

    8.4

    Offering (O)

    8.2

    Distinctive competencies (DC)

    8.6

    Keep going with your idea! Culture, partnerchip and making something that benefits society is always good.

  3. Customer (C)

    1.7

    Value proposition (VP)

    3.7

    Substitutes & alternatives (SA)

    2.2

    People (P) on the team

    3.8

    Offering (O)

    2

    Distinctive competencies (DC)

    3

    I think I got a very general idea of what this proposal is but I did not understand how this system will work or, how will generate revenues or at least get founds to operate, in the pretendotype I don’t find where the users are or how that network will work or what type of services will share or how the users will have access to it.

  4. Customer (C)

    8

    Value proposition (VP)

    6.8

    Substitutes & alternatives (SA)

    6.5

    People (P) on the team

    6.2

    Offering (O)

    6.6

    Distinctive competencies (DC)

    6.1

    Maybe you could tell us more about how all the people on the team could benefit your venture. Also, be more especific about the partnerships people can do with these service.

  5. Customer (C)

    2.8

    Value proposition (VP)

    1.8

    Substitutes & alternatives (SA)

    2.4

    People (P) on the team

    3

    Offering (O)

    4.7

    Distinctive competencies (DC)

    7.3

    I think that the idea is too general, and I would like to know what are the benefits for stakeholders of this system.
    To frame it in a different way: What incentive do I have to be a part of this?

  6. Customer (C)

    5

    Value proposition (VP)

    5

    Substitutes & alternatives (SA)

    5

    People (P) on the team

    5

    Offering (O)

    5

    Distinctive competencies (DC)

    6

    – in a ¿Who you are?, in think you need to be more precise, you provides what cain a wellness.

    – in a ¿What are we offering?, you offer is a coordination services for agencies or provide a service to the people who needed, I think you need clarify to match with the next question.

    – in a ¿Who are we offering it to?, I think you define well, but need be more specific.

    – in a ¿Why does that person care?, may be your future costumer would they like listen how you do the collaborations.

    – in a Our distinctive competencies, I think, is good.

    – in a The substitutes & alternatives, i think you forgotten do nothing is an alternative and others non profit organizations in the worldwide.

  7. Customer (C)

    5

    Value proposition (VP)

    4.5

    Substitutes & alternatives (SA)

    5

    People (P) on the team

    4.5

    Offering (O)

    4

    Distinctive competencies (DC)

    3

    I didn’t get the idea of what are you specifically offering, it was too general. What kind of services are you providing? How are you getting revenues in the future months? And maybe adding how your teammates are going to add value to this project would be useful.

  8. Customer (C)

    4

    Value proposition (VP)

    5

    Substitutes & alternatives (SA)

    4.5

    People (P) on the team

    6.5

    Offering (O)

    5

    Distinctive competencies (DC)

    6

    I understand that you offer a service where the client can have professional advisors contact. My recommendation is that you define more precisely what types of services you will specialize (i mean, health, education and economics sound very general) in and what your distribution channels will be.

  9. Not quite engaging to me, it could just be my preference or my lack of understanding of the offering. Examples are: the Who We Are not quite clear on who you really are, seems too brochure type of explanation, the prentendotype doesn’t seem to explain that much to me, more of a presentation targeted to someone who knows about this type of activities.
    I am anxious to learn more about this idea in class, where more details most probably will be provided to clear up my lack of understanding.

  10. Customer (C)

    7

    Value proposition (VP)

    7

    Substitutes & alternatives (SA)

    7

    People (P) on the team

    7

    Offering (O)

    7

    Distinctive competencies (DC)

    7

    Nice venture, but you need to define what is your target people whit your key pre personas, to be more clear how you can help with your service.

    I wish success with your venture.

  11. Hello guys, I’m sorry but, I don’t see any updates in the key persona sections.

  12. Customer (C)

    7

    Value proposition (VP)

    9.1

    Substitutes & alternatives (SA)

    7.1

    People (P) on the team

    8

    Offering (O)

    8.5

    Distinctive competencies (DC)

    8

    The client focus is not entirely clear, maybe focusing the pitch on the gains for the client. explaining the benefits of the comunity systen of care its te core of the proposal, pretendotype is very interesting

  13. Customer (C)

    6.9

    Value proposition (VP)

    6.5

    Substitutes & alternatives (SA)

    3

    People (P) on the team

    7

    Offering (O)

    7.5

    Distinctive competencies (DC)

    7.5

    The system has potential to develop in a community that is at high risk.
    How will you engage those stakeholders?

  14. Customer (C)

    6

    Value proposition (VP)

    4.5

    Substitutes & alternatives (SA)

    6

    People (P) on the team

    6

    Offering (O)

    5

    Distinctive competencies (DC)

    6.5

    I can tell that your idea is for a very specific public, of people who knows how the community service works and can relate to the problems they have to work with everyday.
    I would really like to listen to this idea in a way that someone like me, a person who is completely unaware of how the system works could understand it.
    With the pretendotype I can see how valuable the services you want to offer could represent personal growth for the people who would benefit from them. I can’t wait to see how your idea will evolve.

  15. Customer (C)

    7.2

    Value proposition (VP)

    6.7

    Substitutes & alternatives (SA)

    6.3

    People (P) on the team

    7.7

    Offering (O)

    7.3

    Distinctive competencies (DC)

    7.5

    I like the model, my questions would be:
    1. What cost would this have?
    2. In how much time do you pretend to implement this program?

  16. Customer (C)

    3.9

    Value proposition (VP)

    6.4

    Substitutes & alternatives (SA)

    5.3

    People (P) on the team

    6.5

    Offering (O)

    6.2

    Distinctive competencies (DC)

    6

    TI think is very valuable to have all those services in one system. Having a defined visual path, clarifies how the collaborations will look like.
    I want to know how will you convince the families that they actually need the service?

  17. Customer (C)

    8

    Value proposition (VP)

    7.7

    Substitutes & alternatives (SA)

    7.8

    People (P) on the team

    8.6

    Offering (O)

    8.2

    Distinctive competencies (DC)

    7.8

    The last time I had a few problems to understand what are you offering, but now its clear and I think its a great idea.
    Maybe you just have to work a bit more in your pre personas and define how can they benefit by this service.